Vistara opens bookings

December 19, 2014 04:50 pm | Updated November 16, 2021 04:50 pm IST - New Delhi

Vistara is offering 16 seats in business cabin, 36 in premium economy and 96 in economy class.

Vistara is offering 16 seats in business cabin, 36 in premium economy and 96 in economy class.

Vistara, the airline joint venture between Tata Sons and Singapore Airlines, has announced the launch of its operation in India from January 9 onwards. With Delhi as its hub, Vistara will initially offer flights to Mumbai and Ahmedabad.

First flight on Jan 9

Vistara’s 148-seater A320-200 will offer three separate cabins, with 16 seats in business, 36 in premium economy and 96 in economy class. Seats for all three classes are on sale, and there will not be a separate fuel surcharge, the company said. The airline is also introducing a frequent flyer programme in which points will be earned on money spent on tickets, instead of miles travelled as is the case with most loyalty programmes, the airline said in a release.

Vistara Chief Executive Officer Phee Teik Yeoh said, “I am excited as this day is the culmination of many months of hard work. The activation of distribution channels is our first interface with our customer, and with this, we embark on a journey to fulfil our brand promise of seamless travel experience.”

Vistara’s technology partners — Tata Consultancy Services (TCS), Wipro and Amadeus — will be responsible for its customer support system and IT services.

Wipro will manage the Vistara Customer Service Centre, which will handle all customers’ enquiries on reservations, ticketing and Club Vistara FFP.

As Vistara’s strategic partner, TCS will be engaged in its various IT initiatives ranging from application service transformation to consulting and business-impacting technology initiatives and Amadeus Altea Suite will power Vistara’s travel reservations, ticketing, inventory management, airport departure control systems, as well as revenue accounting and revenue management.

Top News Today

Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.